Privacy Policy

This Privacy Policy explains how Averra Nutraceuticals ABN 87 001 436 318 collects, uses, stores, and protects information when you use the Dietitian App.

The Dietitian App is designed as a clinical reference and professional support tool for dietitians and nutrition professionals.

Information we collect

We may collect account information such as your name, email address, login details, subscription status, and payment-related subscription information. Payment processing is handled by third-party payment providers and we do not store full payment card details.

We may also collect technical information such as device type, browser, app usage information, error logs, and general usage information to help maintain, secure, troubleshoot, and improve the app.

Clinical and patient information

The app may allow users to enter clinical, nutrition, growth, anthropometry, diet history, or other patient-related information for calculation, reference, saving, retrieval, or professional review purposes.

Users are responsible for ensuring that any information entered into the app is appropriate, accurate, and handled in accordance with their professional, workplace, privacy, consent, and legal obligations.

Users should avoid entering personally identifiable patient information unless it is necessary, permitted, and appropriate under applicable privacy, workplace, and professional requirements.

How we use information

We use information to provide access to the app, authenticate users, manage accounts and subscriptions, maintain security, troubleshoot issues, improve app functionality, provide support, and communicate important service-related information.

Sharing of information

We do not sell personal information. Information may be shared with trusted service providers where necessary to operate the app, including hosting, database, authentication, analytics, payment, subscription management, app store, and support services.

Data security

We take reasonable steps to protect information from misuse, loss, unauthorised access, modification, or disclosure. However, no digital system can be guaranteed to be completely secure.

Access, correction, and deletion

You may request access to, correction of, or deletion of your account information by contacting Averra Nutraceuticals. Some information may need to be retained where required for legal, security, billing, compliance, or legitimate business purposes.

Updates to this policy

This Privacy Policy may be updated from time to time. Continued use of the app after an update indicates acceptance of the updated policy.

Contact

For privacy-related questions, access requests, correction requests, deletion requests, or support, please contact Averra Nutraceuticals at support@dietitianapp.com.au.

Last updated: 2026.